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Water & Sewer Department

For Payments For Service

Mailing: Township of East Hanover Utilities
411 Ridgedale Avenue
East Hanover, NJ 07936

Hours: 9:00 am - 4:00 PM

Email: water.billing@easthanovertownship.com
Phone: 973-888-6018
Located at: Town Hall, 411 Ridgedale Avenue

Mailing: Township of East Hanover Public Utilities
8 Melanie Lane
East Hanover, NJ 07936

Hours: 7:00 am - 3:30 PM

Email: utilities@easthanovertownship.com
Phone: 973-888-6080
Located at: Department of Public Works Building
Water Hardness: 320 mgl 2025 Consumer Confidence Report
  Important Information - Drinking Water Notice


Water/Sewer Billing Inquiry/Payment


PERMANENT WATER RESTRICTIONS
Ordinance 6-2003

A. Lawn Watering

  1. The watering of  lawns and gardens at any premises in the Township of East Hanover shall be permitted only upon an odd-even basis. That is, properties with an odd number street address may water on Mondays, Wednesdays and Fridays; properties with even numbered street addresses may water on Tuesdays, Thursdays and Saturdays. Watering is not permitted on Sundays, except as set forth on Paragraph 2 hereof.
     
  2. Watering on Sunday
    a. Watering on Sunday may be permitted during a 45-day period from the date of the laying of new sod or the beginning of a new lawn, provided that the beginning and ending dates for such period were approved by the Division of Public Utilities in the Department of Public Services.

    b. Watering on Sunday may also be permitted if it is the day upon which or the day following the day upon which vegetation has been treated with fertilizer, pesticide or herbicide, and the burden shall be upon the property owner to prove that such treatments were made.
     
  3. When watering lawns or gardens, the amount of water used shall be the minimum necessary to carry out the activity and evidence of puddling or runoff shall be indicative of the use of more than the said minimum and shall constitute a violation of this ordinance.
     
  4. All watering authorized herein shall be performed in such a way that no impervious surfaces are included in the area watered and the inclusion of such surfaces shall constitute a violation of this ordinance.

B. The serving of water in restaurants, clubs or eating places is prohibited unless specifically requested by the patron.

C. Public showers and commercial establishments with showers must install low-flow showerheads or flow restrictors.

These restriction went into effect on April 14, 2003 and shall remain in effect year round until such time as the Township Council repeals this Ordinance.


WATER CONSERVATION TIPS

Indoor Water Conservation Tips Outdoor Water Conservation Tips

Repair leaky toilets.
A leaky toilet can waste up to 200 gallons of water per day. A toilet leak can be detected by adding a few drops of food coloring to the water in the toilet tank. If the colored water appears in the bowl, the toilet is leaking.

Repair leaky pipes and faucets.
A slow steady drip can waste 350 gallons of water per month. Not only does this waste water it can increase your energy costs if it is hot water.

Turn off faucets when not in use.
Do not let the faucet run when shaving, use rinse water in the sink. Do not let the faucet run when brushing your teeth, use a glass of water to rinse. Do not let the faucet run until the water is cold enough to drink, refrigerate a pitcher of water. Do not let the faucet run when rinsing vegetables, use a pan of water or the sink instead. Defrost foods in the refrigerator or microwave rather than under running water.

Other considerations.
Install water conserving faucet aerators and showerheads. If you do not have a low flow toilet, place a weighted plastic bottle in the tank to displace a portion of the water, taking care to keep the bottle clear of any moving parts. Take shorter showers or a shower instead of a bath. Run washing machines only when full and on the proper load size selection. Run dishwashers only when full, using the water saver feature If available. If pre-rinsing dishes use the sink and do not let the faucet run. Turn off Icemakers and use trays instead. Use paper or recyclable plates and cups to cut down on dishwashing. Use a broom or blower instead of the hose to clean off sidewalks and driveways. Use water from the dehumidifier to water household plants. If upgrading appliances or plumbing fixtures choose the ones that conserve water. A high efficiency, front loading washing machine can use 30 percent less water than a top loading model.

Lawn Watering.
If lawn watering is permitted, water it only during very dry periods, giving it only as much water as the soil can absorb. Over-watering is one of the most common mistakes made in lawn care. Avoid frequent shallow waterings on established turf. Water early in the day. If watering don't water the sidewalks, driveway or street. Don't water on windy days. Reposition downspouts onto lawn and garden areas rather than sidewalks or the driveway. Use mulch in gardens and around trees and shrubs. Mulching can add nutrients, make the soil more workable, aid rainwater penetration and improve the moisture-retaining capacity of the soil.

Long-term landscaping considerations.
While starting new gardens is not recommended during a drought, here are some long-term concepts to keep in mind once rainfall returns to normal. Minimize your lawn. As an alternative to large lawns, grow trees, shrubs, flowers, ground covers or other plants that are suitable for your soil type and climate. Consider using native plants that are adapted to your local environment and will be less likely to need frequent watering, fertilization and pesticide use.

Many of us enjoy growing our own vegetables, fruits, flowers and herbs. By using proper gardening techniques, you can produce plants to be proud of while preserving the soil and its fertility. Rainfall absorption will be enhanced, and local streams will be protected from sediments, nutrients and chemicals. To get the most out of your garden, it's important to pick the right spot for planting or the right plants for the spot. Choose a site with the recommended amount of sunlight and the correct soil type for the plants you want to grow. Or, if its a specific site in which you want to create a garden, choose plants with suitable soil and lighting requirements.


How to Detect Water Leaks

Leaking water produces a high water bill without your knowledge. Some leaks are sporadic and require detective work. Other leaks are very obvious. It doesn't matter what type of leak you have, they both have solutions. To determine if you have a leak, read the water meter before you go to bed or when the house will be empty for a few hours and don't use any more water. The next morning or when the first person returns to the house, read the meter again. If the number is different, you have a leak in your house.

Also check your water softener. Sometimes, the valve sticks in the open position. Check all toilet tanks, as sometimes there is a slow leak that can't be heard. If you detect a leak, call a plumber. A slow leak can double or triple a quarterly bill!

For more tips on protecting our water resources, https://www.nj.gov/dep/watershedrestoration/info.html


RESIDENTIAL USERS - WATER RATES

Gallons per Quarter Rate (per 1,000 gallons)
0 to 18,000 $1.43 (minimum $25.74)
18,001 to 40,000 $2.62
40,001 to 60,000 $2.98
60,001 to 80,000 $4.11
80,001 to 100,000 $5.22
100,001 to 120,000 $6.33
120,001 to 150,000 $7.82
150,001 to 200,000 $9.31
Over 200,000 $11.18


COMMERCIAL USERS - WATER RATES

Gallons per Quarter Rate (per 1,000 gallons)
0 to 18,000 $2.13 (minimum $38.34)
18,001 to 40,000 $3.00
40,001 to 60,000 $3.43
60,001 to 80,000 $4.70
80,001 to 100,000 $5.98
100,001 to 120,000 $7.27
120,001 to 150,000 $8.98
150,001 to 200,000 $10.69
Over 200,000 $12.82


Service Fee

Meter Size Fee
1/2" - 3/4" $25.00
1" $50.00
1 1/2" $100.00
2" + $125.00


RESIDENTIAL SEWER RATES

Rate Structure Quarterly Cost
1 Bedroom Home $121.55
2 Bedroom Home $126.54
3 Bedroom Home $131.54
4 Bedroom Home $136.53
5 Bedroom Home $141.53

Commercial Sewer Users are billed quarterly based on Square Footage and Use of Building. Please contact the Utility Collector with any questions @ 973-888-6018.


BILLING INFORMATION

Water/Sewer bills are sent out four times a year. Payments are due March 1st, June 1st, September 1st and December 1st. There is a thirty day grace period. Payments must be received before the end of the grace period or interest charges will be applied to the account. Interest is 8% on amounts up to $1500.00 and 18% for amounts over $1500.00. Accounts more than 90 days overdue are subject to shut off.

There is a drop box outside the Municipal Building door to the parking lot for payments. Payments can be put in the box 24/7. It is opened several times daily.

Please call us at least two days prior to the closing date if you are selling your home. Please have the name of the attorney handling the closing and his/her fax number when you call. A final read of the water meter is necessary. All unpaid water bills remain with the property so it is necessary to have an accurate read to the date of the closing.

SHUT OFF NOTICES -  NO partial payments will be accepted. Water service will be turned back on when full payment is made. NO PERSONAL CHECKS WILL BE ACCEPTED. A $25.00 TURN ON FEE WILL BE CHARGED FOR WATER SERVICE TURNED BACK ON.

CONTACT
Water Department Billing Office
973-888-6018
utility.collector@easthanovertownship.com
411 Ridgedale Avenue, East Hanover, NJ 07936